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Save, resume, and delete Vault sessions

Use Vault to come back to reviewed redacted work without treating Vault as a raw-original archive.

Updated 29 May 20266 min readAuthor: Redactorr Support Team · [email protected]Last reviewed: May 2026

Outcome

You can save a reviewed redacted session, resume it later, and delete it when it is no longer needed.

Your progress

Mark each step as you complete it. This is saved only in this browser.

0 / 3 steps complete

Before you start

Complete enough review that the saved session is useful.
Understand Vault as a redacted-workspace flow, not a place to recover raw originals by default.
Know your organisation retention expectations before saving work long term.

Visual frame

Review asset

Vault lifecycle storyboard

Synthetic Vault session only. Session names describe the task without embedding private people, clients, or matter numbers.

StoredRedacted context
NameSafe task label
RetentionUser-controlled

Synthetic frame

Save to Vault

Use a name that does not expose private values.

Session nameSupplier invoice review
Stored contextReviewed redacted output
Raw originalNot the support handoff
Vault starts from a reviewed state.

Save, resume, and delete Vault sessions workflow frame

Instructional frame for this workflow. Use product screenshots or animation captures after the article copy is stable.

StartSave the redacted session
ReviewResume work from Vault
FinishDelete sessions you no longer need

Guided steps

Follow the task, then check the result.

Save the redacted session

Save from the reviewed state and use a name that helps you recognise the task without exposing private values.

Vault save action from Canvas.
Success check: The session appears in Vault with a safe name and useful summary.

Resume work from Vault

Open Vault, choose the saved session, and resume the redacted work into the appropriate review or handoff flow.

Vault session list with resume action.
Success check: The resumed session opens with reviewed redacted context available.

Delete sessions you no longer need

Delete saved work when the task is complete or when your organisation retention policy requires it.

Vault delete or remove action.
Success check: The session no longer appears in Vault after deletion.

Branch questions

Completion check

Saved session names do not expose private values.
Resumed work contains reviewed redacted context.
Old sessions are deleted when no longer needed.

Support boundary

Support can use by default

  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.
  • Intent ID
  • Article slug
  • App route

Requires your consent

  • User-written description
  • Email address
  • Explicit attachment
  • Redacted sample
  • Support bundle previewed to the user

Not collected by default

  • Raw original document text
  • Full local file paths
  • Pasted private content
  • Unmasked screenshots
  • Replay capture

Safe support summary

Copy a scrubbed handoff.

Redactorr KB support summary

Article: /knowledge-base/vault-save-resume-delete
Selected issue: A saved session does not appear in Vault.
Playbook progress: 0/3 steps marked complete

Safe context to include:
- Article slug and selected workflow step.
- Screen or action name, such as Canvas review, Vault resume, or Share package.
- Browser, viewport, file type category, and error category when relevant.
- Synthetic sample shape or redacted sample only after review.
- Intent ID
- Article slug
- App route

Requires explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture

User note:
- Describe the step and symptom without pasting raw document text, secrets, files, or restoration material.

Article details

Save, resume, and delete Vault sessions

Use Vault to come back to reviewed redacted work without treating Vault as a raw-original archive.

Outcome

You can save a reviewed redacted session, resume it later, and delete it when it is no longer needed.

Before You Start

  • Complete enough review that the saved session is useful.
  • Understand Vault as a redacted-workspace flow, not a place to recover raw originals by default.
  • Know your organisation retention expectations before saving work long term.

1. Save the redacted session

Save from the reviewed state and use a name that helps you recognise the task without exposing private values.

Check before you continue: The session appears in Vault with a safe name and useful summary.

2. Resume work from Vault

Open Vault, choose the saved session, and resume the redacted work into the appropriate review or handoff flow.

Check before you continue: The resumed session opens with reviewed redacted context available.

3. Delete sessions you no longer need

Delete saved work when the task is complete or when your organisation retention policy requires it.

Check before you continue: The session no longer appears in Vault after deletion.

Completion Check

  • Saved session names do not expose private values.
  • Resumed work contains reviewed redacted context.
  • Old sessions are deleted when no longer needed.

Safe Examples

  • Matter review demo, supplier invoice sample, or support-note test.
  • A fake session name that describes the task, not the person.

If You Need Support

Contact support when:

  • A saved session does not appear in Vault.
  • A resumed session does not match the reviewed redacted state you saved.

Include only support-safe context:

  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.

Still stuck?

Copy a safe article handoff.

Start support with the article, the issue, and safe context. Raw document text, files, restoration material, and unredacted screenshots stay out unless you explicitly choose otherwise.

Support can start here
  • Article slug
  • Selected issue
  • Screen name
  • Action name
Redactorr support case

Source: Article playbook: vault-save-resume-delete
Route: /knowledge-base/vault-save-resume-delete
Selected issue: A saved session does not appear in Vault.

Safe context:
- Article slug and selected workflow step.
- Screen or action name, such as Canvas review, Vault resume, or Share package.
- Browser, viewport, file type category, and error category when relevant.
- Synthetic sample shape or redacted sample only after review.
- Article slug
- Selected issue
- Screen name or article section
- Action name

Only include with explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture
- Hidden diagnostic uploads

User note:
- Describe what you tried and what happened. Do not paste raw document text, secrets, files, restoration material, or unredacted screenshots.

Support case builder

One case format, wherever you start.

This is the same support case shape used by diagnostics and article handoffs.

Safe to include
  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.
  • Article slug
  • Selected issue
Consent boundary

Private material belongs behind an explicit consent step, not in the initial case.

6 default exclusions

Before you copy0/4 ready
Open safe support guide