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Using the Workspace

Master the main redaction interface

3 min readAuthor: Redactorr Support Team · [email protected]Last reviewed: March 2026

Outcome

Find the main workspace controls, review detections deliberately, and know where to go when the screen does not match the guide.

Your progress

Mark each step as you complete it. This is saved only in this browser.

0 / 3 steps complete

Before you start

Open the Redactorr workspace in a supported browser.
Use a synthetic sample if you are learning the interface for the first time.
Decide whether you are pasting text, uploading a file, or returning to a saved workflow.

Visual frame

Review asset

Workspace orientation storyboard

Synthetic workspace frame only. It teaches panel orientation and review flow without relying on exact current shortcut labels.

InputLeft panel
FindingsReview panel
OutputAfter review

Synthetic frame

Workspace layout

Orient yourself before reviewing.

Input panelPaste or upload
Findings panelReview detections
Output controlsCopy or export
Workspace orientation prevents users from copying before review.

Workspace orientation frame

A simplified workspace map for recognition. It is instructional and should be replaced with real screenshots during the asset pass.

InputPaste text or choose a supported file.
Review listUse detections as a checklist before output.
OutputCopy, export, or share only after review.

Guided steps

Follow the task, then check the result.

Find the input area first

Start from the area where you paste text or choose a file. Do not worry about every control yet; the first goal is to get safe sample content visible in the workspace.

If you are using private material, confirm you are allowed to process it before pasting or uploading.

Workspace input area with paste and upload entry points.
Success check: You can see pasted text or an uploaded file preview in the workspace.

Use the detection list as your checklist

Move through the detected items one by one. Treat the list as a review checklist, not an automatic approval. Confirm anything that should be hidden and ignore anything that should remain visible.

Detection list beside highlighted content.
Success check: Every sensitive item you care about is either marked or intentionally left alone.

Choose the output only after review

Copy, export, or share only after the review state matches what you need to send. The output should contain placeholders or redaction marks instead of raw private values.

Copy, export, and package actions after review.
Success check: The content you plan to send no longer exposes raw sensitive values.

Branch questions

Completion check

You know where input, detection review, and output actions live.
You used the detection list as a review checklist.
You did not copy, export, or share until the reviewed output looked safe.

Support boundary

Support can use by default

  • Workspace step name, article slug, and selected symptom.
  • Input category such as pasted text, PDF, document, spreadsheet, or log.
  • Browser and route metadata only after consent.
  • Intent ID
  • Article slug
  • App route
  • Browser and viewport

Requires your consent

  • User-written description
  • Email address
  • Explicit attachment
  • Redacted sample
  • Support bundle previewed to the user

Not collected by default

  • Raw original document text
  • Full local file paths
  • Pasted private content
  • Unmasked screenshots
  • Replay capture

Safe support summary

Copy a scrubbed handoff.

Redactorr KB support summary

Article: /knowledge-base/workspace
Selected issue: The workspace does not show content after a supported input path.
Playbook progress: 0/3 steps marked complete

Safe context to include:
- Workspace step name, article slug, and selected symptom.
- Input category such as pasted text, PDF, document, spreadsheet, or log.
- Browser and route metadata only after consent.
- Intent ID
- Article slug
- App route
- Browser and viewport

Requires explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture

User note:
- Describe the step and symptom without pasting raw document text, secrets, files, or restoration material.

Article details

The Workspace: Your Redaction Command Centre

The Workspace is where the magic happens. It's the main page you see after logging in, and it's designed for one thing: making redaction fast and intuitive.

The Two-Panel Layout

The Workspace is split into two sides:

Left Panel: Input This is where you paste or type sensitive text. It's a large text editor with syntax highlighting that shows detected patterns in real-time.

Right Panel: Detections As you type, detections appear here. Each finding shows:

  • The detected value (highlighted)
  • Its category (PII, credentials, financial, etc.)
  • The action buttons (Whitelist, Ignore, Custom Placeholder)

The Quick Start Flow

Paste Your Text**

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Click into the left panel and paste your sensitive document. You'll see detections light up within a second.

Review Detections**

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The right panel shows everything found. Click any detection to jump to it in the text. The detection will pulse to show you exactly where it is.

Adjust as Needed**

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  • Whitelist: Mark safe patterns you never want redacted (like "[email protected]")
  • Ignore: Skip this specific instance without whitelisting
  • Custom Name: Replace with a specific placeholder name instead of the auto-generated one

Copy or Export**

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Once you're happy, click "Copy Redacted" to get the clean text on your clipboard. Or click "Export" for file options.

Detection Modes

At the top, you'll see a mode selector:

Strict Mode (default) High confidence detections only. Fewer false positives, but might miss some edge cases.

Balanced Mode Recommended for most use cases. Good balance of recall and precision.

Aggressive Mode Catches everything remotely suspicious. Use when you absolutely can't miss anything, but expect more false positives to review.

Real-Time Highlighting

As you type, the Workspace highlights sensitive patterns:

  • Red: High-severity (credentials, SSN, credit cards)
  • Yellow: Medium-severity (emails, phones, addresses)
  • Blue: Low-severity (names, generic IDs)

This colour coding helps you quickly assess risk.

File Upload

Don't want to paste? Click the "Upload File" button to process:

  • PDFs
  • Word documents (.docx)
  • Excel spreadsheets (.xlsx)
  • Text files (.txt, .log, .json)

The Workspace will extract text and run detection automatically.

Keyboard Shortcuts

Power users love shortcuts:

  • Cmd/Ctrl + V: Paste (obviously)
  • Cmd/Ctrl + C: Copy redacted output
  • Cmd/Ctrl + Z: Undo last action
  • Cmd/Ctrl + Shift + F: Focus search in detections
  • Esc: Clear all input

Redaction Map Sidebar

Click the "Redaction Map" tab on the right to see the mapping between redacted items and original values. This is useful for:

  • Verifying what was replaced
  • Exporting the map for later restoration
  • Understanding the redaction before sharing

Still stuck?

Copy a safe article handoff.

Start support with the article, the issue, and safe context. Raw document text, files, restoration material, and unredacted screenshots stay out unless you explicitly choose otherwise.

Support can start here
  • Article slug
  • Selected issue
  • Screen name
  • Action name
Redactorr support case

Source: Article playbook: workspace
Route: /knowledge-base/workspace
Selected issue: The workspace does not show content after a supported input path.

Safe context:
- Workspace step name, article slug, and selected symptom.
- Input category such as pasted text, PDF, document, spreadsheet, or log.
- Browser and route metadata only after consent.
- Article slug
- Selected issue
- Screen name or article section
- Action name
- Browser and viewport

Only include with explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture
- Hidden diagnostic uploads

User note:
- Describe what you tried and what happened. Do not paste raw document text, secrets, files, restoration material, or unredacted screenshots.

Support case builder

One case format, wherever you start.

This is the same support case shape used by diagnostics and article handoffs.

Safe to include
  • Workspace step name, article slug, and selected symptom.
  • Input category such as pasted text, PDF, document, spreadsheet, or log.
  • Browser and route metadata only after consent.
  • Article slug
  • Selected issue
  • Screen name or article section
Consent boundary

Private material belongs behind an explicit consent step, not in the initial case.

6 default exclusions

Before you copy0/4 ready
Open safe support guide